Not necessarily, it just means that we could not find evidence to award a badge. A badge gets awarded when we have publicly available, confirmatory evidence that a product fits the criteria we use. Therefore sometimes a “greyed out” badge could be simply that we don’t have the information (e.g. a product is made in the U.K. but it’s not made clear on the label) and at other times we have the information but our criteria are not met (e.g. high sugar content in a drink).